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;Are the displayed prices per car or per person?
All prices are given per car (up to 6 passengers).
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;How do I know my booking has been accepted?
You will receive a notification by email or a confirmation phone call.
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;How early do I need to book?
You need to complete your booking at least 8 hours before the planned start of your journey.
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;How much luggage can I take?
This varies depending on the number of passengers, but on average we are able to transport 4 passengers with 4 pieces of luggage.
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;I cannot locate my driver, what can I do?”
Just contact us via the phone number on our website and we will take care of the rest, sending the driver your way as soon as possible.
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;What areas do you cover?
We are a London based company but also accept assignments from anywhere in the UK and Europe.
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;What does the price include?
The fixed prices that we offer, include: parking charge and a personal driver. Meet and greets can be arranged.
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;What if I miss my flight?
Please notify us immediately and re-book your trip with our company.
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;Will I be charged extra if my flight is delayed?
No, you will not. The price for our services includes flight monitoring – this means we adjust to changing flight times. Our drivers will pick you up exactly at the right time.